MrPlay Payment Methods | Fast Deposits & Withdrawals

# MrPlay Payment Methods MrPlay offers flexible payment options to help you manage your account funds securely. Before depositing or withdrawing, it's important to understand the key requirements and bonus terms that apply to your account. All deposit and withdrawal transactions are subject to verification checks and our Terms of Service. MrPlay requires a minimum deposit of £10 to participate in promotions. Our customer support team is available 7 days a week from 8am to 00am CET to assist with any payment questions. ## Deposits When you make a deposit at MrPlay, your funds are credited to your Real Money Balance. These funds are avialable immediately for play on eligible games. If you claim a bonus with your deposit, bonus funds are held separately in your Bonus Balance and are subject to wagering requirements before withdrawal. **Minimum Deposit Requirement** A minimum deposit of £10 is required to participate in any bonuses or promotions offered on MrPlay. **Deposit Restrictions** If you have claimed a Welcome Bonus or other deposit-related bonus, the deposit and bonus funds are restricted to specific game verticals. For casino bonuses, both your deposit and bonus can only be used on eligible casino games until wagering requirements are fully met or the bonus expires. ## Withdrawals Your Real Money Balance can be withdrawn at any time in accordance with MrPlay's Cashout Policy and Bonus Policy. However, bonus funds and winnings generated from bonuses cannot be withdrawn until wagering requirements are completed. **Real Money Fund Withdrawals** Funds in your Real Money Balance are withdrawable without restriction, provided verification checks are complete. **Bonus Fund Withdrawals** Bonus funds become part of your withdrawable cash balance only after you have wagered the bonus the required number of times as specified in the promotion terms. **Deposit Withdrawal Before Wagering** You may withdraw your deposit before completing wagering requirements on a bonus. However, if you do this, the bonus and any associated winnings will be removed from your account. To withdraw a deposit that generated a bonus, you must contact MrPlay support. **Bonus Winnings Restrictions** Winnings generated from bonus funds are subject to the same wagering requirements as the bonus itself. Additionally, some bonuses have maximum withdrawal caps. For example, winnings from Extra/Bonus Spins cannot exceed £100, and any amount over £100 is forfeited. ## Bonus Balance vs. Real Money Balance MrPlay keeps your funds in two separate balances to track bonus and real money activity clearly. **Real Money Balance** This is the total of funds you have deposited plus any winnings derived from real money wagers. Real money funds can be used on any eligible game and withdrawn at any time (subject to verification and our Cashout Policy). **Bonus Balance** This is the total of bonus funds that have not yet met wagering requirements, plus any winnings generated from those bonus funds. Bonus funds are not immediately withdrawable and are subject to all terms in the Bonus Policy. ## How Bonuses Affect Your Funds When you play casino games with an active bonus, MrPlay uses your funds in a specific way. Each bet you place is made up of 50% real money funds and 50% bonus funds, as long as you have sufficient funds in both balances. If you don't have enough in one balance, the shortfall is covered by the other. Your winnings from these bets are credited proportionally based on the real money and bonus funds used. All winnings generated by bonus funds remain subject to the Bonus Policy terms and wagering requirements. **Example:** If your account has £4 in Real Money Balance and £6 in Bonus Balance, and you place a £10 bet on a casino game that wins £30, your account receives £12 to Real Money Balance and £18 to Bonus Balance. The £18 bonus portion is subject to wagering requirements. ## Terms Before you can withdraw winnings from a bonus, you must complete the wagering requirement specified in the promotion. This is the number of times you must wager the bonus amount. **Qualifying Wagers** Only wagers made from your Bonus Balance count toward wagering requirements. You must have sufficient Real Money Balance to cover 50% of each casino bet placed. **Game Contributions** Different casino games contribute differently toward your wagering requirements. Refer to MrPlay's wagering contribution table for specific game percentages. **Restricted Betting** Equal zero, or low margin bets do not contribute to wagering requirements. Examples include betting on black or red at roulette or covering more than 25 of 37 numbers on the table. **Bet Size Restrictions** If you place a single bet equal to or greater than £4, or £0.50 per line, or 15% of your bonus amount before wagering requirements are met, MrPlay may withhold winnings. Single bets must not exceed 15% of your initial deposit amount used to generate a bonus (unless the bet size is less than £4). ## Bonus Removal You can remove a bonus from your account if no gameplay has taken place with respect to that bonus. Remove the bonus manually within "My Account" or contact MrPlay support. If you remove a bonus after claiming it, any winnings generated from that bonus are also removed. ## Vertical Restrictions on Bonuses When you claim a bonus (such as a casino welcome bonus), that bonus and the associated deposit are restricted to the vertical specified in the promotion terms. **Prohibited Cross-Vertical Use** Until wagering requirements are fully met or the bonus expires, you cannot use the bonus or associated deposit on other verticals, such as sports betting. Using any part of the bonus on a non-eligible vertical constitutes a breach of these terms. **Consequences of Breach** If you use bonus or deposit funds on non-eligible verticals, MrPlay reserves the right to: - Void the bonus in full - Withhold or cancel any winnings derived from bonus or deposit use outside the eligible vertical - Impose withdrawal restrictions or take other action under the Bonus Policy and Terms of Service ## Special Bonus Types **Extra/Bonus Spins** Extra or bonus spins must be used within 1 day of being credited to your account. Unused spins are removed thereafter. Winnings from bonus spins are granted as bonus funds and must be wagered the number of times specified in the promotion. Winnings from extra/bonus spins cannot exceed £100 total, and any amount over £100 is forfeited. If you received bonus spins as part of a deposit offer, you must wager your deposit amount before withdrawing. If you withdraw your deposit without wagering it, you lose the bonus spins and any winnings generated from them. **Daily Bonuses** Daily bonus winnings are capped at £200 maximum unless otherwise stated in the specific promotion. **Deposit Match Up Bonus** Unless stated otherwise, deposit match bonuses apply only to the first deposit made by a player on a single day. **Cash Back Bonuses** Cash back bonuses are a percentage of house winnings paid to you once the promotion ends. Cash back bonuses requiring a deposit are paid up to the total of deposits made and cannot exceed £200. Cash back bonuses not requiring a deposit also cannot exceed £200. **Bonus Codes** If a bonus code is not correctly entered during the deposit transaction, you are not eligible for the associated bonus. ## Account Verification Before you can deposit, place wagers, or withdraw funds, MrPlay must complete verification and eligibility checks. If MrPlay cannot complete these checks to its reasonable satisfaction, your Player Account may be suspended and ultimately closed. Any necessary information will be passed to the relevant authorities as required. ## Contact Support If you have questions about payment methods, deposits, withdrawals, or bonuses, contact MrPlay's customer support team. Support is available 7 days a week from 8am to 00am CET. You can reach support by clicking "Online Support" while playing or emailing [email protected].